Everything that you say to your software developer will again be filtered through their experience, software developing skill-set, and expectations of how the software will behave. Therefore, it’s very vital that you shop around extensively and do some background research when selecting the perfect software developer who can turn your idea into functional software to manage your customer relationship management.
Now what is CRM? Bluntly, Customer Relationship Management is a system that manages all your interactions and relationships with your customers. It’s a software that helps you to streamline processes and stay connected to your clients so as to improve profitability. This means you’ll need to work with a software developer who understands your business and come up with a tailor-made solution for best results. Here are tips on how to find the right candidate or build a credible development team.
Hire a technical co-founder or CTO
If your business requires core technical work, consider hiring a CTO or partnering with a skilled technical co-founder. The job of the technical expert is to ensure that protocol is followed to the letter and quality is not compromised in the process.
Keep your expectations and dreams high but start with a small task. It’s not easy to be sure whether a person can deliver on his or her claims when communicating through emails or via other third-party platforms. Testing the potentiality of the candidate through a small test task is a good approach. Remember, customer support is very crucial in any software development and installation project, you have to be sure that the CRM software developer you choose is capable of handling that area among other aspects. This is a good way to learn about the individual’s timeliness and value. In fact, you can start by working with freelancers and interns to test out prototypes before you invest in a long-term development team of collaborators. Start with a simple functional product and expand later when your business progresses. Even though, you’re looking for a cleaner, faster and reliable product, you ought to start with a simple but shiny interface.
Interact with the development communities
Regardless of whether you’re a developer or an entrepreneur who works with developers, it pays to stay connected with forums and communities of developers. It’s easier to spot and hire talents when you know the kind of tools or projects they’re currently working on. You can easily tell when a good developer is looking for a change of job. The meetups will help you associate with and meet the kind of experts that you’re looking for to streamline the launch of your startup.
Established software developers know and anticipate that potential clients will always ask them for portfolios of their current or previous projects. A legit developer will include a list of his or her clients on his agency’s website. Click on this website to read reviews from previous clients, and check out the tools or programs that the software developer is using in executing various software development projects.
Take out enough time to research extensively about the credentials, academic qualifications, and experience of your potential candidate before you hire a software development team. Go as far as reading reviews, testimonials, and checking the background profiles of various experts on social media platforms. Read as much as possible to understand the industry jargon and the domain of your choice before selecting the right IT experts.