Successful management is essential to the running of any business, regardless of industry. Most companies aim to meet deadlines, reduce the space for mistakes and complete their projects in the most efficient manner possible. This means limiting the amount of wasted resources as well as ensuring that the deadline is met. Six Sigma is a method of business management, read on to find out more about it and how it can affect your business.
What Is Six Sigma?
Six Sigma is a method of management which uses data to reduce, or eliminate completely, the amount of defects in any process. It uses two methodologies to work; DMAIC which stands for Define, Measure, Analyse, Improve and Control and DMADV which is Define, Measure, Analyse, Design and Verify. DMAIC is a process which is used to improve the existing processes a business uses and DMADV is used to create new processes which meet the high standards of Six Sigma. There are a number of courses which allow project managers to achieve a Six Sigma certification which will help them to implement the methodology into their business.
How Can It Affect Your Business?
Six Sigma can significantly improve the way your business is run and offers a number of additional benefits. These include:
Improved Customer Loyalty
Customers are essential for businesses, so keeping them happy is highly important. Loyal customers are only generated when they have received a high standard of customer service, which has encouraged them to return to your business or recommend it to their friends, co-workers or relatives. Using Six Sigma will help your business to deliver a quality of service which will reduce the number of dissatisfied customers, as each and every product or service will meet their expectations. Of course, it’s important to make sure that you fully understand your customer’s expectations if you are going to succeed in this.
Better Time Management
Six Sigma methodology aims to improve the overall efficiency of your business. This includes the time it takes for projects to be completed. As a result, employees working in an environment where Six Sigma is in place are more able to manage their time to ensure the highest level of productivity. The methodology aims to address common problem areas, such as the distractions and underperformance, by giving employees the tools to create a plan which will help them to complete their goals successfully. Six Sigma uses three key areas: learning, performance and fulfilment to help employees to become more efficient. This is beneficial for both the business and the individual, as being more efficient will improve the success of projects and help employees to establish a better work/life balance.
Higher Levels of Employee Motivation
Employees who are motivated and confident in their ability to successfully deliver a project are far more likely to be productive. Giving your employees the chance to learn the tools and techniques which Six Sigma teaches will help them to solve problems successfully and encourage an environment where collaborative and independent problem solving.