You will want to make
sure that your technology business runs as efficiently as possible. You won’t
want to spend time or money on tasks and processes that aren’t essential, and you’ll
want to ensure that those processes that you do require are executed in the
best way for your brand.
Have you thought
about automating any of your processes, though? Think about the tasks that need
to be carried out regularly, and consider which of those may benefit from
automation. If you think you’re wasting your staff’s time and reducing
productivity, then look at how you can use automation to boost your tech
Use automation for
You can develop the
technology then find the applications for it afterward, but you won’t succeed.
Using an example from Endgame, they knew that going through queries was taking
their analysts too long to do, so they built and released Artemis, which is a chatbot assistant that automates data workflows
into conversational queries. It means that the analysts are freed up to
immediately halt any suspicious activity from data.
Understand what you
want to automate (and offer help with it)
Make sure you take
your time evaluating the process you’re looking to automate, and if you need
to, change it. This is particularly the case when automation will streamline
it. Also remember that people don’t like change, even if it will make their
jobs easier. To ensure success, you should build in change management training
to any automation of workflow you introduce.
Eliminate busy work
No doubt, there are
many tasks your staff do that don’t add value to your business, and while
they’re doing tedious work, they’re not being productive or versatile. If you
want employees to be engaged, then they’ll need to use critical thinking and
brainpower to do their work.
tasks can lead to your staff disliking their jobs. If you have software
developers in your company, for example, then using some of the different QA automation tools
available to handle the more mundane tasks means these can be completed quickly
and more efficiently.
Automation can give
you more safety and security of your company’s information and your client’s.
This information needs to be protected for your business to thrive, but it can
take time for your IT professionals to scale up your recoveries and back-ups. However,
there are options out there to help with these tasks. Your brand will then be
more protected, and your data will be stored more efficiently.
It’s easier to stay
connected now than it’s ever been, so automating your systems will mean you’ll
be notified of important information to help you make decisions. Using task
management systems will sync your smartphone and laptop, and you can keep up to
date on what’s happening when you’re on the move. You can also communicate with
colleagues no matter where they are, too.
What about customers?
There’s marketing software available that will track your communications on
social media and email: not only will you save time, but you’ll also boost your
branding and reach.